Items we have in stock will arrive with UK mainland customers within 10 working days. In the event that a product is temporarily out of stock, we will let you know when we are expecting the item back in and if you provide us with your email address we can let you know when it becomes available for ordering.
At Jane Trozzo we are trying to help the environment so whenever possible recycle packaging.
Our standard parcel delivery is charged at £3.99 per UK delivery address (unless stated differently in the product description) This is for either a Royal Mail or carrier delivery. Please note that an extra charge will be applied for delivery to outlying islands such as The Isle of Lewis, Orkney etc. Delivery to UK Outlying Islands is defined by these postcodes: HS1-9, IV41-49, IV55-56, KA27-28, KW15-17, PA34, PA41-78, PH42-44, TR21-25, ZE1-3.
If possible we ask that you check your items before signing for them, especially where the external packaging looks damaged. If this isn't possible then when you sign please ensure you make a note to state that the packaging looks damaged. This helps us to claim for damages that we believe have occurred in transit.
If you live outside mainland UK and would like to place an order please contact us on 0845 094 8837 or at
firstname.lastname@example.org with your order details and we will provide you with a quote for delivery. Delivery times will vary.